Farmfresh24.com Shipping & Delivery Policy

Welcome to Farmfresh24.com!

We're committed to delivering fresh, high-quality farm produce directly to your doorstep. This Shipping & Delivery Policy outlines the terms and conditions that govern how your orders are shipped and delivered.

1. Order Processing

• Orders are typically processed within 24-48 hours of confirmation.
• During peak seasons or high-demand periods, processing times may be extended. We'll notify you via email if there's a delay in processing your order.

2. Shipping Zones and Rates

• We deliver across various zones in Pune Division, Maharashtra, India.
• Shipping rates are calculated based on your order's weight, delivery location, and chosen delivery option.
• You'll see the exact shipping cost during checkout before confirming your order.

3. Delivery Options

We offer multiple delivery options to suit your needs:

• Standard Delivery: Orders are delivered within 3-5 business days after processing.
• Express Delivery (if available): Orders are delivered within 1-2 business day after processing. This option may come with an additional fee.

4. Delivery Timeframes

• Standard deliveries are made between [mention time window, e.g., 10 AM to 6 PM] on weekdays.
• We currently do not offer deliveries on weekends or public holidays.
• If you have specific delivery time preferences, please mention them in the order notes section during checkout. We'll try our best to accommodate them.

5. Tracking Your Order

• Once your order is shipped, you'll receive a notification email with a tracking number.
• You can use this number to track the progress of your delivery on the courier company's website.

6. Undelivered Packages

• If a delivery attempt is unsuccessful due to an incorrect address, recipient unavailability, or other reasons beyond our control, we'll contact you to arrange for redelivery.
• Redelivery may incur additional charges.

7. Order Cancellation

• You can cancel your order before it's shipped by contacting our customer support team.
• We cannot cancel orders that are already shipped or out for delivery.

8. Freshness Guarantee

• We take pride in the quality and freshness of our produce.
• If you receive an item that is not fresh upon delivery, please contact us within 24 hours of receiving your order. We'll be happy to offer a replacement or refund.

9. Contact Us

If you have any questions about our Shipping & Delivery Policy, please don't hesitate to contact us at [phone number] or [email address].

Thank you for choosing Farmfresh24.com!